Refund policy

Return & Refund Policy

We want you to love your purchase! If something isn’t right, here’s how returns and refunds work:

Eligibility for Returns

To be eligible for a return:

  • Items must be returned within 14 days of delivery.

  • Items must be unworn, unwashed, and in original condition (tags attached, no stains, smells, or damage).

  • You must provide proof of purchase (order number or confirmation email).

Non-Returnable Items

  • Sale items, final sale products, or gift cards

  • Underwear, bodysuits, swimwear, or any intimate items

  • Items marked as “final sale” at checkout

Exchanges

We currently do not offer direct exchanges. If you want a different size or color, please return your item for a refund and place a new order for the correct item.

Refunds

Once we receive and inspect your return, we’ll notify you via email.

  • If approved, your refund will be processed to your original payment method within 5–10 business days.

  • Shipping costs are non-refundable.

  • If a returned item is not in original condition, a partial refund or store credit may be issued at our discretion.

How to Start a Return

To initiate a return, please email us at [your support email] with your order number and reason for return. We’ll provide return instructions from there.
Note: You are responsible for return shipping costs.

Damaged or Incorrect Orders

If you received a damaged, defective, or wrong item, please contact us within 3 days of delivery with photos, and we’ll make it right.

Late or Missing Refunds

If you haven’t received your refund yet:

  1. Check your bank account or credit card again.

  2. Contact your bank or credit card company — it may take time before your refund officially posts.

  3. Still nothing? Email us at [your support email].